KartmaX Roadmap: What's Coming in Oct–Dec 2025 🚀

Atul Kumar -

As we head into the final quarter of 2025, KartmaX is leveling up again – with a sharp focus on conversion efficiency, merchant confidence, and smarter experiences.

From a brand-new Quick Checkout to RTO Protection, Advanced Search, and an evolving Analytics Suite, this quarter is packed with updates designed to make selling simpler, faster, and more data-driven.

Let’s dive into what’s rolling out this season 👇

⚡KartmaX Quick Checkout — Designed for Conversions

Checkout is where the buying journey meets its most critical moment.
We've rebuilt it from the ground up — optimizing for speed, simplicity, and reliability.

Highlights:

  • Lesser Clicks, Faster Checkout: A redesigned flow minimizes steps, reducing drop-offs and improving conversions.
  • Address Pre-Fill: Customers can have their addresses auto-filled for a smoother experience.
  • RTO Protection Built In: Integrated with KartmaX’s new RTO engine for better order quality.
  • Modern UI/UX: A refined, mobile-first design focused on usability and trust.

The result? Higher conversion rates, lower abandonment, and a checkout experience that simply feels faster.

📊 Dashboards & Analytics

We’ve expanded the Analytics Suite to help brands understand performance more deeply.

What’s Live Now:

  • Home Dashboard: A unified business snapshot – revenue, orders, and top products in one view.
  • Sales Behaviour Dashboard: Insights into order patterns, conversion sources, and product trends.

Coming Soon:

  • User Behaviour Dashboard: Visualize how shoppers navigate, where they drop off, and what drives engagement.

Together, these dashboards turn data into actionable decisions – helping you measure what matters most.

🛡️ KartmaX RTO Protection Suite -

RTOs can be costly and unpredictable. KartmaX RTO Protection is built to change that – combining prevention and control into one integrated system.

Key Features:

  • Prepaid Push: Encourage prepaid payments for users flagged as high-risk.
  • Pre-COD Option: COD option can be replaced by this option for flagged users
  • Smart COD Blocking: Automatically disable COD for risky users based on order history and behavior.

This suite helps reduce financial risk while ensuring customers still have a frictionless buying experience.

🛒 Display Out-of-Stock Products on PLP

Many merchants want to show their full product catalog — even when items are temporarily unavailable.

You can now display out-of-stock (OOS) products directly on your Product Listing Pages.
It keeps shoppers informed, strengthens catalog perception, and increases future purchase intent through “notify me” or wishlist features.

Transparency builds trust — and this update brings exactly that. Rolling out soon...

🎁 Gift Card 2.0 — Coming Soon

Just in time for the festive season, Gift Card 2.0 is getting ready to launch.

This update will allow brands to issue, manage, and track digital gift cards directly within KartmaX – with complete flexibility on value and expiration.

Perfect for festive campaigns, loyalty programs, and personalized gifting experiences.

We’re introducing a completely new search system – KartmaX Advanced Search, built for discovery in the modern e-commerce era.

Powered by Elastic and AI, this engine delivers relevant results even when users search with typos, images, or voice commands.

Capabilities:

  • Autocomplete Intelligence: Predicts intent and completes queries in real-time.
  • "No Results" Handling: Surfaces similar or trending products when no exact match exists.
  • Image & Voice Search: Let shoppers find items visually or by speaking.
  • Geo-Aware Results: Personalizes listings based on region or location.
  • Vector Search: Understands meaning, not just keywords – ensuring more relevant results.

It's not just search. It's intelligent discovery, built to delight users and improve conversions.

🧩 Admin Panel & CMS Revamp

We've redesigned core sections of the Admin CMS to make configuration simpler and more consistent.

  • The Site Identity section now offers better control over brand assets/Configurations.
  • The entire CMS structure is being updated in this quarter for improved hierarchy, usability, and speed.

This ongoing revamp aims to make every interaction inside the admin feel faster, clearer, and more intuitive – empowering teams to work smarter, not harder.

🌎Features from the Last Quarter

Even as we build forward, we continue refining the platform foundations.

1. Country-wise Product Ranking

You can now rank products differently per country across PLPs and Search pages. This ensures your catalog aligns with regional buying patterns and preferences.
For more details, check this blog → Introducing Country-wise Ranking on KartmaX

2. CSV Upload Validation

Bulk catalog management just got smarter. If an import file includes undefined columns, the system now flags and rejects them – preventing confusion and ensuring clean uploads.
Learn more → Smarter Catalogue Uploads: Spotting Invalid Columns Instantly

💡Suggested Features to Try — Unlock More Value from KartmaX

As part of our continuous journey to help brands sell smarter, the KartmaX team regularly highlights underutilized or high-impact features that can make a real difference in your store’s experience and performance.

Here are a few we recommend you explore this quarter 👇

🧭 Display Order Status Tracking for Users

Keep your customers informed at every stage of their purchase journey.
KartmaX allows you to display live order statuses — from order confirmation to delivery — directly on the customer’s "My Account" page.

Why enable it:

  • Reduces support load by minimizing “Where is my order?” queries.
  • Improves customer trust and post-purchase satisfaction.
  • Integrates seamlessly with your OMS.

If you haven’t activated this yet, reach out to your KartmaX account manager to enable tracking visibility on your storefront.

🔐 OTP / Email Verification on Registration

Strengthen your user base by verifying customers at the time of registration.
This feature ensures only authentic, verified customers can place orders — helping reduce spam accounts and risky COD orders.

Benefits:

  • Prevent fake or duplicate registrations.
  • Improve data quality for CRM and marketing segmentation.
  • Reduce potential RTO cases linked to unverified profiles.

Perfect for merchants seeing spikes in new registrations during festive or campaign periods.

🎁 Gift Wrap Option — Festive Season Essential

Make your unboxing experience special.
With the Gift Wrap feature, merchants can let customers choose from multiple wrapping options — like festive themes, premium wraps, or personalized messages.

Benefits:

  • Adds a new revenue touchpoint (configurable price per wrap).
  • Enhances the festive gifting experience — great for Diwali, Christmas, or Valentine’s campaigns.
  • Builds emotional connection and brand recall through thoughtful packaging.

This can be enabled easily from your admin settings.

📝 Draft Order — Personalize Your Sales

The Draft Order feature lets your sales or support team create and share customized orders with customers.
This is ideal for phone-assisted sales, influencer orders, or B2B customers.

Why use it:

  • Generate custom orders and share payment links directly with customers.
  • Apply personalized discounts or offers.
  • Manage incomplete or pending orders more efficiently.

This feature will be rolled out soon for international customers, allowing global stores to use it seamlessly for their regions.

🚀 The Road Ahead

This quarter marks a shift toward intelligent commerce – where KartmaX not only powers your storefront but helps you optimize every step of the journey.

As we roll out these updates between October and December 2025, expect deeper insights, smoother operations, and stronger protection built into your KartmaX ecosystem.

Your feedback continues to shape our roadmap.
Thank you for growing with us.

- Team KartmaX